Tips on being responsive
to customers’ needs
Prompt response to a potential client or existing customer is vital
People call your company for many reasons and would like and expect an answer as soon as possible. Questions such as: When will my order ship or be delivered; product inquiries; problems with an order; price quotes; item in stock; your hours and almost anything you can think of.
Most of the questions you have an immediate answer to, but some you don’t, so you m...
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