Private security personnel aren’t properly trained

In response to your article on the incident at the Calabasas Commons, I take exception to Ms. Kingsley’s statement that the fight "occurred very rapidly . . . Our security officers on site responded immediately . . . and assisted the law enforcement."
I was a witness to the end of this fight. The Commons security personnel didn’t respond immediately, they failed to contact emergency services, they didn’t take control of the scene and they failed to grasp the...

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