2017-06-15 / Business

Stater offers home delivery

By Melissa Simon

Residents who have limited time or are unable to run to the store can order groceries online through a handful of local retailers and have goods delivered in two hours or less.

Stater Bros. announced last month that it has joined Instacart, an internet-based service that partners with local markets to deliver products to customers living in hundreds of cities, including Simi Valley, Moorpark, Calabasas and parts of the Conejo Valley.

Shoppers can use the service to place online orders with Smart & Final, Whole Foods, Costco, Ralphs and Petco, depending on their ZIP code.

“Partnering with the best, most beloved local grocery retailers is a key cornerstone of our business,” Nilam Ganenthiran, Instacart spokesperson, said in a statement provided to the Acorn. “Stater Bros. is a beloved brand, and we are proud of this partnership that allows us to bring customers a whole new range of products with delivery in as little as an hour.”

Founded in 2012, San Francisco based Instacart operates in 28 states and recently raised $400 million in an effort to continue expanding nationwide. This month’s partnership between Stater Bros. and Instacart is part of that expansion.

To use the service, shoppers sign up at Instacart.com or the company’s mobile app, then create a grocery list of any items, including fresh produce and deli and bakery goods, said Sean Twersky, the online company’s general manager.

Instacart’s employees then handpick the items and deliver the goods directly to the customer’s home.

The minimum order amount is $10, and the fee is $9.99 for orders under $35, and $5.99 for orders of $35 or more. Instacart also offers memberships for $14.99 per month, or from $99 to $149 annually.

Twersky said the membership provides customers with unlimited same-day delivery and one-hour deliveries on orders of $35 or more.

“There is a wide range of customers using Instacart . . . from busy parents who want to spend time at home with their families rather than circling the aisles in the grocery store to young professionals who have packed schedules and look to Instacart as a time-saving tool,” Twersky said in an interview. “We are also very proud to make grocery shopping easy for seniors and homebound individuals who have a difficult time getting to the store for fresh food and necessities.”

He said feedback from customers has been positive.

“Customers . . . have reported they spend less on impulse buys and are able to make healthier choices in general because their grocery shopping is planned ahead,” Twersky said.

To see what local stores are with Instacart, visit instacart.com and enter your ZIP code.

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