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Motoring February 7, 2002
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Local firm’s study shows
car buyers are still fickle

Acorn Automotive Editor
By Michael Binstock
     High prices, bland styling and a lack of incentives are some of the key factors that can cause new-vehicle shoppers to reject models they initially considered, according to the inaugural J.D. Power and Associates 2001 Escaped Shopper and Owner Loyalty Study recently released.
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Mercedes-Benz
20 years of roadside assistance

Acorn Automotive Editor
By Michael Binstock
     Mercedes-Benz USA, the company that led the industry when it pioneered a comprehensive on-the-road emergency assistance program in 1982, has marked the 20th anniversary of its Roadside Assistance Program.
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